Calcutta High Court Mandates Clarity on Bus Fares: A Step Towards Commuter Empowerment
IIE Digital Desk : Calcutta High Court has issued a directive necessitating private buses to prominently display a clear list of government-approved fares. This order comes as a boon to commuters grappling with ambiguity and arbitrary fare hikes. The court's ruling aims to curb the prevalent practice among private bus operators of charging exorbitant fares, often without any official guidelines. By mandating the display of approved fares, the judiciary seeks to empower passengers with the right to make informed decisions and protect them from exploitation.
The directive underscores the judiciary's commitment to ensuring fair and equitable access to public services, particularly in the realm of transportation. It signals a departure from the past, where passengers were left at the mercy of bus operators' discretion. This move is expected to have far-reaching implications, not only in Kolkata but across West Bengal, where private buses constitute a lifeline for millions of commuters. It sets a precedent for other states grappling with similar issues of fare opacity and unregulated pricing practices.
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